The Buckingham, Houston’s premier senior living community, has been recognized as 2017 recipient of the “Bronze – Commitment to Quality Award” by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), the leading association for long-term and post-acute care.
The Buckingham was presented the award during the AHCA/NCAL 68th annual convention and exposition in Las Vegas, Nevada.
The award is one of three progressive award levels through the AHCA/NCAL National Quality Award program, which honors association members across the nation who have demonstrated their commitment to improving quality care for seniors and persons with disabilities.
To qualify for the award, The Buckingham was charged with identifying a focus area within the community where the team could measure and show improvement. They chose to look at their QAPI (Quality Assurance and Performance Improvement) analysis and demonstrated successful implementation of new processes to positively impact their quality measures.
The Buckingham applied for the award in January based on its mission statement and vision, as well as key strengths and challenges. Upon submission, a group of trained examiners reviewed the community’s application to determine if all criteria were met.
“At The Buckingham, we strive each day to provide our residents with a superior lifestyle and high-quality health services,” said Darrell Sheaffer, executive director of The Buckingham. “We are honored to receive this recognition, as it highlights the dedication our team has to ensuring quality care. This award is evidence of their hard work and passion for maintaining excellence in service and hospitality.”
As a recipient of the “Bronze – Commitment to Quality Award”, The Buckingham may now move forward in developing approaches and achieving performance levels to qualify for the “Silver – Achievement in Quality Award”.
“A dedication to quality assurance is something upon which our team prides itself,” said Phil Jacob, associate executive director of The Buckingham. “Receiving this award is a true testament to every member of our staff and their commitment to serving our community each day. Our team is the forefront of our organization. They are the ones working day-in and day-out with residents, and absolutely none of this would be possible without them. We are incredibly proud of their achievement and look forward to continuing to provide superior care and hospitality.”